I recently wanted to have my bathroom remodelled so I went to Home Depot for an estimate.
What a mistake.
To remove a one piece shower tub liner, then install a bath tub that I purchased, and also purchased the new tile and fixtures they still were going to charge me $5780!!!
Their guy comes in with laser beams to measure and a computer to print out an estimate like some geek at MIT. That's why it was going to cost me $5780!!
I had a private contractor come out bearing a pencil and a tape measure, and he did the same job for under $1200, and it looks great.
Back to Home Depot:
When the contractor went to Home Depot to get my bath tub the Home Depot idiots had sold the original tub I paid for the night before "by accident".
After a battle with them and a call to the VP in Maine they finally found me a "new" tub at another store. My contractor picked it up brought it to my house and opened the box... The tub was cracked and was used!
I was pissed beyond belief. Home Depot swore to me this was a new tub they were getting me. Obviously they never checked it.
So I had to go to Lowes. What a difference in service. Lowes actually had the same tub and they were going to deliver it my home that instant after hearing how HD screwed me.
Home Depot I will never shop there again even to by dirt... You suck! And the $50 gift card you sent me you can stick it where the sun doesn’t shine. That was insulting.
I have spent over $9000 at your store in the last 2 yrs and this is how you treat your customers.
Now I think back when you installed my windows did I get taken to the cleaners then too??
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