Usacomplaints.com » Shops, Products, Services » Complaint / Review: Family Dollar - Public Embarrassment and Humiliation. #309386

Complaint / Review
Family Dollar
Public Embarrassment and Humiliation

I went into my local Family Dollar on 6/2 around 4:30pm. I had one goal in mine pullups for my son. I walked in said Hi to the girl at the counter and noticed another girl running to the back. I did not pay attention to her. I went and grabbed the diapers, looked around for a minute and went to pay for my purchase. As I was paying I noticed that there was a town police officer at the door. I did not pay any attention to his presence, paid for my purchase proceeded to leave the store. As I was walking out, the officer said, "Mam could you step outside with me." I looked around thinking I know he is not talking to me but yes he was. He then asked if I was aware that I had a no tresspassing papers served against me. I laughed and asked if he had the right person. He said yes he had gotten a phone call and was asked to come because I was not allowed in the store. He then asked for my identification and proceeded to write my information down. As he was talking being from a small town a crowd of busy bodies began to gather. He then asked for me to be honest and tell him if I was aware of the no tresspassing order. I then said, "no, I have never been into any kinda of trouble besides a ticket for speeding." He said he had directed the manager/associate from the store to get a copy of the order. Meanwhile I was to the point of being so upset I began to cry. For someone who prides themselves in a good reputation this whole ordeal was humiliating to say the least. Plus, it did not help that I am five months pregnant. After what seemed to be an eternity went by... The associate came out with the papers and showed them to the officer whos reply was this is not the same person. At this point I was furious. The officer apoligized and assured me it was an honest mistake. I thought since when does an honest mistake involve having the law called on a person. The employees response was that she was "so sorry and that another associate Sam had pointed me out one day as the person who was not supposed to be in the store." She made some comment to the extent that I was more than welcome to shop there anytime... I then told her, "Do not worry I will not come back." Here is my little part of the story not only did I go to school with this Sam that pointed me out, she was firends with my older brother, and is also related to my brother's ex-wife, plus it is a small town and everyone knows everybody so it obviously was not a mistake. I also have a scar on my face from a burn injury as a child and as far as I know there is no else in that town that shares the same "look" as I. I currently am waiting on a return call from the regional manager who by the way the Shenandoah store told me they did not have.


Offender: Family Dollar

Country: USA   State: Virginia   City: Shenandoah
Address: Highway 340
Phone: 5406528444

Category: Shops, Products, Services

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