I called Mci to switch to thier Neighborhood plan, after recieving my first bill I relized they had never switched my local, but only my long distance carrier to them, after complaining, they stated that they would fix, well I had to call them back, they told me once again they would fix it.
Well the third time I called they stated that since my old account was never closed, They would have to close it and have a new account opened and every thing would would be ok, that the service should be switched within three days,
Well here it is two WEEKs later, and they tell me that they can't do anything for me and that I had to now pay a deposit of fourty dollars, After I had already paid a long distance bill that was $51.50, that I should have never of had to pay because if I would have recieved the neighborhood the whole long distance and local call wouldn't have cost me that much.
So they politely said that they would cancel both of the accounts out and I could stay with my orignal carrier!
Be aware!!! Stay away from mci!!!
Tammi
Middletown, Ohio
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