After retiring to Florida last year, my husband and I purchased all new appliances from Sears. Stove. Side by side refridgerator, microwave, dishwasher, all stainless steel and all Supposedly. Kenmore.
16 months later, icemaker in fridge broke.{did not purchase extended warrenty.} 2 days later the oven vent burned a hugh hole into the top of the stainless steel stove panel{ retired and hardly ever bake.}
Called repair. Was told because of no extended warrenty, we would have to pay the $60.00 service charge. I told them that it was 0bviously a defect in the stove. Repair man told me the same. Also he called his supervisor while at my home. He put the speakerphone on. After supervisor heard my voice, he told the repairman that If He Ever Did That Again, He would be fired. He was a loss for words because he said he needed the job for the insurance. Still had to pay the $60.00.
But the biggest thing of all was: Our appliances say Kenmore, but, after checking they are FRIDGIDARE...
Have called so many numbers. Everyone gives me therun around. No one cares, and no one wants to take responsibility. Everyone says should have bought the extended warrenty..
If I buy a Chevrolet car, and it really turns out to be a hyundia. Even though it says right on the front. Is that not a crime.
And also, tv ads and newspaper ads constantly advertise appliances No Payments, No Interest for one year. After purchasing, you dont pay attention. But in small print. Deferred... Is the word.interest charges turn out higher than the actual cost at the end of the year. What a RIPOFF
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