Usacomplaints.com » Shops, Products, Services » Complaint / Review: Wawl-Mart - Wal-Mart canceled order for no reason. #273961

Complaint / Review
Wawl-Mart
Wal-Mart canceled order for no reason

I placed an order on Wal-Marts website and received the confirmation number. A couple of days later I went to check the status of the order and it said that it had been canceled. I sent three emails asking why the order had been canceled. Never received a reply. Needless to say, they lost my business for that item. I won't be ordering on line with them again. I'll go thru Target.

This also isn't the first time that I had problems with ordering on line. The last time I had ordered I did the Ship to Store. The item wasn't supposed to be shipped for about 10 business days, so I waited about 7 business days and that's when I found out that the item had been sitting in the store for the last 7 calendar days. I never received an email stating that the item was ready for pick up like the instructions tell you will hapen. That night I went and picked up the item and then the next day, I received an email that it was ready for pick up. I sent an email telling them what had happened and that somebody had dropped the ball. I received an email stating that they had sent an email. I emailed them back telling them to show me proof, resend the email. Never happened.

My guess is that they have my account noted that if I order something on line to cancel the order because this person is a "problem".


Offender: Wawl-Mart

Country: USA   State: Iowa   City: Marion
Site:

Category: Shops, Products, Services

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