I have contacted AT&T and Residential Email, LLC. I was told that I would receive a credit withing 2 billing periods. This was several months ago, and I still have not seen a credit.
It is crazy that AT&T will bill for these services (??) without any authorization from their customer, and will not take care of correcting the problem. AT&T forces us to contact Residential Email, LLC, where I have spent a lot of time trying to get through the red tape.
I keep trying ways to find ways to lower my monthly bills - not increase them. Because I work 3rd shift from home, I must have my phone and dsl service without interruption, which makes it very difficult to try and switch providers.
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