I contracted with Nationwide in March for a move from Wisconsin to Washington to be completed in May. I was told I would get 48 hours notice of pickup, then I was told 24 hours, then it was the day listed on the contract and I had not received any updates.
I called the company and they continued to offer little information telling me that they had two carriers who had decided to drop the move. They said they were continuing to find another carrier, but since my lease ended and I needed to be in Washington, 3 days after the latest contracted date I had to make other moving arrangements.
Nationwide Relocation Services DID refund my deposit, but my move ended up costing nearly twice the amount. I have complained to the company and asked for compensation as they clearly did not fulfill their contract. The contract said they would act on behalf of the client to any outside companies contracted to do the move. They completely failed to do this and in turn cost me thousands of dollars.
I have filed a complaint with the Better Business Bureau to which they responded, I filed a rebuttal, and now they have not responded to my rebuttal.
This company was a nightmare to work with, and it made my move so frustrating and costly.
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