We were relocating from Florida to Texas and did some research on line for moving companies. The one that contacted me that I "thought" was a great company, is the one I ended up using, this was Nationwide Relocation Servcies. The person that I talked with numerous times was very reassuring to me about the whole move thing. After many other calls and talking with many other companies, I decided to go with Nationwide. What I was not told is that they sub this out to other smaller companies.
My contract gave us a guarented delivery date no later than April 1st. They picked up my furniture on March 18th. For the 2 weeks following the pick up, I was called every other day to let me know that the drivers were going to be delivering in the next few days.
I was told by Nationwide that we would need cash, money order for payment upon delivery. So we got a cahsiers check, when the driver finally got here 5 days late, we offered them the cashiers check. The driver called his office and I talked with the office person and she told me they would not accept a cahiers check, as this could be disputed. Hummmmm... So we went back to the bank and got the cash.
When they were bringing in our belongins, the boxes that were clearly marked "fragile", were a total mess. Our mattress was ruined by oil, and we had a bunch of things ruined. 1 being my compressor that I use for work. They are only paying $. 60 per pound for any damage, so a $900.00 compressor we will only be reimbused $48.00 for this. Our mattress which wieghs about 100 pounds we will only get $60.00 for. They broke some of my very precious items that I have collected for years, and becuase they don't weight but a pund, we will only get $. 60 for them. We also had a 50 gallon fish tank that they wrapped and boxed them selves and it still got broken.
If you are looking to use a moving company... Don't use Nationwide relocation or Duntara Moving and storage.
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