I ordered busines cards online from Overnight Prints. I used the template with their image and onlie it looked fine.
I got the cards - not overnight, and they are horrible. The image is so blurred no one can tell me what it is, the print is too light and small - also something that could not be seen when you give your approval for them online the image you see is clear and ledgable.
I contacted them and they said they would reprint them for free. I thought great, and then also told them if they felt it better to change the print color to do so. I explained my concerns that online it looked fine but now that I have the card it is hard to read, I thought maybe they could suggest if it would do anything to change it.
Well they wrote back and said they wanted to now charge me for the new cards. My reply was no, I will send them back.
That is when Debbie called me from their retention department. She suggested I send them back and then they will decide if I will be charged or not. So now they want the cards back, they may or may not give me a refund. That is a joke.
I contacted my bank and they are going to get involved. I am coping the worst of the cards for records & the bank has the emails we have sent back and forth.
I would never do business with them again, they are absolutely a nightmare.
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