I had a similar experience with the previous poster, although their response time was initially fine.
I ordered 2 sets of business cards, 1 for each employee. There were three colors, and two came out fine, the third was spec'd as yellow and came out a hideous lime green.
The rep asked me to send 5 of each to their review committee. A few days later I got an email from them saying the request was denied.
Their warranty specifically states "100% Risk Free. If you are unsatisfied for any reason, we will reprint your cards at your request or refund your money. I have notified them of this fraud, and have asked for a refund and have heard nothing.
I was not being picky about the color; it wasn't even in the same ballpark Any reputable printer would not even have sent them out, let alone refuse to make them good.
In no way would I conduct business with Overnight Prints. They are the classic rip off.
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