I recently worked for FedEx in Morton, IL, as temporary Christmas help. I am a seller on eBay, and after working there for only 3 weeks, it put a really bad taste in my mouth. Sorters take boxes that are really heavy and either lob them through the air or stack them on top of smaller, lighter boxes. Several times while working there, I said something to the sorters, and they just blew me off. There is no pride in the workplace. Boxes that were clearly marked fragile were ignored and thrown around like pillows.
I quit because I could not take watching the way business takes place behind the scenes. I even mentioned it to the managers, and I received no response. Now, I realize you have to move things quickly on a conveyor belt, but come on: lobbing big, heavy boxes labeled fragile 4 feet off the ground onto the steel conveyor belt and the floor. I saw several boxes crushed also. But who am I? The guy who put you on the web, that is who. It is kind of funny when I think about it: I remember when they hired me, they said it might be a bad thing since I sell on eBay. Now I definitely see why.
I suggest you hand deliver it yourself. Insure, insure, insure! By the way, they do stack the boxes nicely on pallets for the drivers, unlike DHL, where the drivers sort their own packages and throw them in the middle of the floor in one big pile behind their trucks. In conclusion, if you receive something damaged, it was definitely caused by the shipping company.
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