I had an old account that was paid off in full. I decided to apply for service again and was told that I had been charged a termination fee from the last time. I was told that I had to pay the 150.00 to a collection agency in order for me to get the new service. I did exactly what I was told. I called to inform US Cellular that I was all clear. They then gave me the run around was told to hold on the line while they processed my order to then be told that I would then need $800 for the deposit in order to get the phone service that I ordered. I was lied to, then misled and ultimately ripped off.
I feel as if Ken was the originator of the scam and the lady that took care of me because Ken was out of the office was the closer.
A real ripoff!
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