I had Cellular One out of Mn. For over 4 yrs. I did not use the phone that much so I decided to cancel the service with them. This was in Nov. Of 2003. I sent my bill in with the payment and told them I wished to cancel their service. Anyway they continued sending me bills.
Finally in Feb. I called them asked them why they were billing me as I cancelled the service and no longer used it. They told me that I couldn't send a cancellation with the bill, that I had to write or fax to a different place.By this time the bill was for $55.20. I faxed a letter off on Feb. 23 cancelling the service and sent a check off Feb. 24 for $55.20.
In Mar. I get another bill for $48.79 from them. $28.92 for past due bill and $20.00 for reconnection fee, that I didn't order! I asked them how they could reconnect my cell phone without me requesting it and they said that I hadn't contacted them.By this time they were phoning almost daily!
Anyway they did give me back the $20.00 and now they still say I owe them $28.92. Also say now they are turning it over to a collection agency. What a rip off. So far I have not paid them the $28.92.
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