Ordered a necklace. Paid $17.95 to have it delivered Fedex 2-day. Went on to website order status. Noted as sent, but by USPS priority mail (cost = $4!!). Waited 4 days. Never received item. Called them 25 times (at least). Never an answer or return call. Emailed 6 times. Got an answer. Said order canceled (???). Wrote back 7 more times asking how an order that was already sent (from their own website order status link) could be canceled. Never would answer. Have to say, though, my credit card was NOT billed. They lied, and never sent the item. Not dependable, liars, don't care about you. Look out.
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