One fine day in December we received a package, it was a standard bubble envelope. It had "Absolutely" no identification on the outsite of the package. No label, no stamped on name, no hand-written name - nothing.
Upon opening the package there was one bottle of "OptiLife" dietary supplement - 120 pills. At this point i was not too concerned with what I was getting for free, but rather what I was not getting.
At first, my wife thought it was a con-job from some company to attempt to entice us to order more of their product, that is why we got the free digt.
Howeverr, that could not be the case because there was no invoice, no order form, no catalog, no identification to sender whatsoever.
We three them away since we never ordered them. However, January the same thing happened again, and it was another bottle of the exact same pills - same quantity.
Somewhere during January I noticed a charge on my checking account for Vital Solutions (a name i never heard of before).
It was not a big amount of money, $5.95 for December, but then went up to $24.95 in January. I was kind of thinking it may have been one of our regular purchases and this could be who the debit card was processed through, and that is why it is showing up under the name of the process center, if it is a process center. I also took note of another name WC *ValuePlus but did not think anything of it at this point just made a mental note of another unknown on the statement.
January is also the month where three checks bounced at the bank, two from the cable company and they disconnected us until we made advanced payment. The bank fee is $35.00 each, and $30.00 from the cable company for a returned check times two.
My first point of contact was February 1 when i called the 800-613-1571 number listed next to their name on my statement. What i learned is a membership had been ordered on 12/5 by my wife (so they claim), that is why we got the two bottles of Optilife. They had the name backwards in their system (FirstName-Last Name, LastName= First Name). Immediately, I found that very interesting (being a old world programmer).
This membership was ordered off of our debit card, which does not have her neme in that order. But the woman I spoke to swore they actually spoke to my wife on 12/5 when she placed the order.
0 comments