We ordered windows in December and paid about 700. We got them in January. Because most of the measurements were off and the quality was so bad, it took my husband days to install them. After he got them in, when we went to open the window, the inside track just broke off, so we cannot open it and have it stay open. There was also a small hole in one screen.
I got in touch with the Home Depot corporate office and was ignored. I called the store, and a man named Greg told my husband to come down and see another man to help him and show him what to do. He went down today, and the man was not there, and he was told to come back next week.
I am so fed up with the product and customer service we received. I am thinking of writing to the paper, especially with Lowes coming in soon.
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