Over a month ago, I sent three payments via PayPal to a seller named DESIGNERDREAMZ (designerdreamz.com) for 53 2GB iPods and 35 4GB iPods. I used PayPal thinking I would be covered.
After begging the seller for my tracking number, days later I received two tracking numbers, and I received two boxes over a week later. (Note that the seller used PayPal shipping labels through PayPal - USPS shipping method.)
I opened the boxes and saw them stuffed with newspaper, and one had 4 iPods and the other had 5 iPods... So this shipment of 53 iPods turned into 9 iPods and a box full of newspaper.
I contacted the seller, and she assured me that it was just a mistake, that I would receive refunds for all of my purchases, and that I would then send back the 9 iPods.
A month later, I received two refunds for the other transactions, for which she never shipped anything. On the other transaction, PayPal sided with the seller because she used PayPal's preferred shipping method: USPS through PayPal's system to print the labels.
I sent emails from the seller admitting that she only sent 9. I sent recorded conversations in which she admitted she only sent 9, and PayPal still sided with the scammer!
PayPal allows shippers to use USPS and even encourages it, when buyers cannot inspect packages before they sign, so you have to sign, and by then it is too late!
Now I am still fighting for my $6615, fighting with PayPal, but ever since I mentioned a lawsuit, they will not help me...
Some think I should write it off as a loss for my company, but this is about principle! Whether I win or lose, I will sue PayPal and this seller. I am not claiming I will win millions by any means, but I want PayPal to acknowledge this error. They have had no problems taking 3% of my money over the past 3 years and about 300 verified transactions. They completely ignore credible proof I have been scammed because they do not want to admit they have a problem in their system!
If anyone else has had this same issue with PayPal or designerdreamz, please contact me to join in a lawsuit. The more people who stand up to a big company like PayPal, the better chances we have of being heard.
Thank you for your time.
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