Usacomplaints.com » Shops, Products, Services » Complaint / Review: Agora Solutions - Integretel - Ripoff false charge on telephone bill. #148207

Complaint / Review
Agora Solutions - Integretel
Ripoff false charge on telephone bill

On my November telephone bill from Verizon I found a unfamiliar charge from Inegretel, Inc indicating they were billing me $16.30 for a new service charge for Agora Solutions. (Agora Voice) I had no knowledge of what this was about and called Verizon who directed me to Integretel.

When I called Integretel I was referred to Agoras' 800 number and when I called I was greeted by a message that all lines were busy and if I leave a message and the reason for my call I would receive a return call. For two days I called repeatedly and never received a response.

I called Verizon and explained the situation and they reduced my phone bill the amount Integretel had charged.

My next bill from Verizon in Dec 05 again showed a charge for Agora Solutions for $14.12. I managed to reach a Representative of Agora by the name of Robert and he said my so called account was cancelled on Dec 2 but could not explain why my phone bill dated 12/19/05 had Agora's charge on it. Again, I called Verizon and asked that Agora's charge be deducted from my bill. I hope that it will.

Hopefully, the next telephone bill I receive will be clear of any Agora - Integretel charges.

Alfy
Mechanicsburg, Pa, Pennsylvania
U.S.A.


Offender: Agora Solutions - Integretel

Country: USA   State: Minnesota   City: Minneapolis
Phone: 8002151961

Category: Shops, Products, Services

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