On my November telephone bill from Verizon I found a unfamiliar charge from Inegretel, Inc indicating they were billing me $16.30 for a new service charge for Agora Solutions. (Agora Voice) I had no knowledge of what this was about and called Verizon who directed me to Integretel.
When I called Integretel I was referred to Agoras' 800 number and when I called I was greeted by a message that all lines were busy and if I leave a message and the reason for my call I would receive a return call. For two days I called repeatedly and never received a response.
I called Verizon and explained the situation and they reduced my phone bill the amount Integretel had charged.
My next bill from Verizon in Dec 05 again showed a charge for Agora Solutions for $14.12. I managed to reach a Representative of Agora by the name of Robert and he said my so called account was cancelled on Dec 2 but could not explain why my phone bill dated 12/19/05 had Agora's charge on it. Again, I called Verizon and asked that Agora's charge be deducted from my bill. I hope that it will.
Hopefully, the next telephone bill I receive will be clear of any Agora - Integretel charges.
Alfy
Mechanicsburg, Pa, Pennsylvania
U.S.A.
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