Complaint:
Unautorized Service charge on Verizon Phone Monthly Bill - Fraud Agora Voice Messaging Service
Category: Telephone Answering Services
November 13 - We found a monthly fee of $8.23 PA State Tax $0.50 for Total $8.73 / Montly charge on our Verizon bill for a voice messaging service from Agora Solutions. We use our home telephone for local & longdistanse calls and have an answering machine to pick up messages from doctors and pharmacy. We have no use for an answering service and we have never signed up for
this service nor have we ever heard of this telecom company.
Our monthly bills are set up to be paid over the internet automatically every month thus causing us to become very lax in looking over our bills. So while perusing our phone bill today 11/13, for the first time in many months, we are shocked to find several unauthorized fees. We have no idea how long these fees have been on our bill.
Agora Solutions does not have a person answering their calls on weekends.
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