Our company, Command Computer Systems, Inc. (CCS) used (3) Nextel phones with the Unlimited Direct Connect Walkie-Talkie Feature. After the contract had expired we closed the account and immediately stopped using all phones. Months after we closed the account and stopped using the phones (no cell phone activity) we were notified that they never discontinued our service and the only activity was the Direct Connect Walkie-Talkie Feature was accessed by someone other than us for a total usage time of 50 minutes and we needed to pay a $500 plus bill. After some lengthy phone calls we told by a Nextel representative that we would not have to pay the bill and that she had taken care of everything. Approximately six months later, the whole Nextel request for payment started all over again, except this time we were told we had to pay. After two plus years, the same bill is over $600 dollars.
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