Usacomplaints.com » Shops, Products, Services » Complaint / Review: Sprint Pcs - Ripoff unfair and unflexible. #135260

Complaint / Review
Sprint Pcs
Ripoff unfair and unflexible

I am a Sprint PCS Customer since 2001 until this present time of 2005. I am suggesting that anyone who is planning on getting a cell phone plan should not use sprint they are unfair and unflexible. Sprint advertises a fair and Flexible plan to those people who are looking for a cell phone plan. The customers who have service already with there so called free and clear plan such as myself gets ripped-off by. 40 cent's a minute overage charge.

There is nothing Free and Clear this is very deceptive advertising the only thing you get is night, s and weekend's and you have to pay extra to talk beginning at 7:00pm an extra $5.00. I have an 700 anytime minutes plan I pay for all extras at $5.00 additional. The plan per month cost $50.00 with additonal cost or overages it can go as high as $250.00 becuase you cannot by any additional minutes unless you sign up for another 2 year contract to get the fair and flexible plan, which has less minutes but you can by additional time at block's of a 100 minutes for only $5.00 per block.

If you go over your free and clear plan you will be charged an additional. 40 cent's per minute and the credit they give you is added to your bill when you go over your limit of minutes, plus an additional. 40 cent per minute overage is added. My bill this particular time was $96.00 I paid my bill plus any additional overage approximatly $120.00 covered $24.00 in excess over 700 minutes. I went 300 minutes over after paying $120.00 they now want $134.00 bringing the total in one month to $254.00 dollars where as if you could buy an additional 100 minutes for $5.00 each time I went over my minutes my excess total would only be $15.00 more making the total $134.00


Offender: Sprint Pcs

Country: USA   State: Kentucky   City: LONDON
Site:

Category: Shops, Products, Services

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