I'll make this quick and simple because my experiences with MCI wireless follow the same pattern as most of the other messages. I signed up with them 2 years ago, it took 6 months to get my first months bill, 2 months more for my second month and so forth. They turned off my phone 2 times because THEY didn't realize my checks had already cleared and of course I got phone calls TWO DAYS after the billing date. It also took a week to get the phone turned back on. I finally cancelled my account and asked for a final bill. They did cancel the account and send the final bill, which consists of the last 3 months.
I have sent them a registered letter asking for an itemized entire account history from the day I signed up to the day I cancelled because although I saved every piece of paper from them, including cancelled checks, the untimely manner and overlapping billing periods makes it damm near impossible to figure out if I have been overpaying.
I am having second thoughts about even paying this bill for these reasons:
1. I have NEVER received a monthly statement on time, or even close to being on time.
2. Contacting customer service is almost impossible.
3. They turned me off twice due to their ineptness.
4. I have wasted HOURS of my time dealing with this nightmare.
It's only $125 or so but it's the principle of it.
What do others think?
Can I beat these fools?
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