I opened an account with them months ago. Due to terrible service and awful connections and dropped calls I cancelled the phones within about 10 days. (Well within their timeframe for cancellation of service.) They sent me an outrageous bill and wouldn't work with us. So whatever, finally got tired of dealing with them so we paid the bill.
Two months later we are still getting bills. We called, they said they didn't cash it. Our bank says they did. We sent them copies of the cancelled checks. They say it's not theirs. (Yeah, whatever.) Anyways, so the fraud department at our bank gets involved.in the meantime ATT promises that they won't turn our account to collections or show any negative remarks on our (my) credit.
So what do I get in tonights mail? Four months later roughly? A statement from a credit bureau where those assholes turned us in. It is not my responsibility to figure out where their money went when I sent my check in in their envelope. That's there deal. So now not only has this gone unsettled for months, now they are turning me over to collections.
I am right in the process of buying a new home too and now have this to deal with. ATT and Cingular Wireless are the biggest fraud a*holes ever, and I will NEVER as long as I live, do business with them. I just want this over and done with and want to be free of them, they have their money and they need to leave me alone!!!
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