In December of 1998 an agent of Touchfon illegally used my credit card information to sign up for their service. I never authorised or signed for the use of my credit card.
Mathew Person, a Touchfon employee at the time, proceeded to set up and account - in Jan of 1999 - for a Company called Global Village Marketing. The account was used by numerous distributors and all the charges were placed against my Visa Card # 4673 8515 3041 0020.
Upon finding out about the fraud, I contacted Touchfon and immediately told them to terminate the service. I was told the service would be terminated.
In fact, Touchfon continued to bill my credit card and on the advise of my credit card company, I cancelled the card. Touchfon persisted to run up charges against me even though the credit card had been cancelled!
About a year later, while applying for credit, I found out that Touchfon had reported me to the credit agencies - since they could not arbitrarily charge my credit card, they simply defamed me. Once again I contacted them and thought I had it resolved. I have documentation on conversation and letters with many Touchfon employees and agents including Debbie, Gavin, Matt, and others.
Yesterday I received a notice from a collection agency claiming I owe Touchfon $1767.62 dating back to 1999.
I am protesting the charges (again) and will persue every resource available to me to rectify these libelous claims.
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