I signed up for Herbalife back in 2003. Touchfon was apprarently the company that set up an 800 number for me to use for my "business". After signing up, I began researching the company (Herbalife) and realized what a scam it was. I backed out but apparently I didn't cancel the TouchFon account until I realized a short time later they were still billing me. When I went to buy a house in TouchFon came up on my credit report as owing $37. I called the company and told them I never used their service and asked that they cancel out the fees. I remember making several calls and finally getting someone to cancel out the fees and send me a fax stating the debt was taken care of. When we closed on the house, I was required to provide the payoff letter. My big mistake was handing over the original letter and not keeping a copy! Now, almost 5 years later, I am finding TouchFon on my credit report again! I called the collector and they have no record that I ever paid the debt. I called and spoke to TouchFon and they told me I would need proof that I paid. I explained that I didn't pay... They had wiped the debt out because I had never used their services. It gets better... When I finally realized that because of my error I would just have to pay the $37 to resolve it, they now tell me there is interest and I now owe $53. I was steaming mad and the girl on the phone (Isabelle) told me they would accept 35. I told her I would pay $15 to resolve the debt and she told me they could not accept less than the principle. I told her I wouldn't pay it and hung up. I've never sued anyone in my life and don't have any desire to now, however this might be that one time I don't have a choice. I'm not sure I have a case since I didn't keep records. I'm hoping this report will serve someone else that might be checking things out BEFORE getting involved.
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