I started service in Dec with two phones. I ordered them over the phone from Nextel, after looking them up on Nextel's web site. I got the phones, and they worked. The service was sub-standard compared, but I stuck it out dealing with dropped calls, inability to use direct connect when it was busy ect...
A month before my year in hell was up, I called and verified that I would not be breaking my contract, and obtained the contract end date in Dec. I cancelled service three days after my contract was up.
NOW, I get a bill for $234.00 for early cancellation. I called and after about an hour, found out that only ONE of the two phones had a year contract-the other one was for TWO years-according to them. I told them this was not the case, and was asked how much I paid for the phones. This would allow them to determine when the contracts were up-so they said. Finally, to no avail, I was told that I am screwed, to pay up, they can't help.
WELL, SCREW NEXTEL! I won't pay them *it, ever. I will dispute this and have begun the process of filing complaints with the BBB, PUC ect...
It probably won't do any good, but it beats getting bent over and stuck in the ass for $200.00. I wonder why I was NEVER TOLD that I had two contracts on one account? So they could steal more money from me! THIEVES!
John
Bellaire, Texas
U.S.A.
0 comments