Although Mr. Sherman rebutts all of the accusations against him, I too have been the victim of his questionable business practices. I placed an order with a VISA card on 12/16 and $57.94 was removed from my checking account on 12/20. On 12/22 I phoned the company to confirm my shipment.
I was informed by the gentleman who answered the phone that my order had been shipped, and the shipping had been "upgraded" to ensure arrival before xmas. I had requested 12/23 delivery date upon ordering. However, upon a check with UPS this date, I was informed that although they received the billing information, no pick-up was ever scheduled. Subsequently, my wife will only receive her stocking stuffers to unwrap on xmas morning. Additionally, Justleather is closed on xmas eve. A company that is ensuring xmas deliveries should definitely have a csr on xmas eve to correct any problems in orders scheduled for xmas delivery. Mr. Sherman, I am not hiding behind any door! My order# is 1539856-1. How are you going to explain this away? I would suggest that you refund my funds immediately. I do not want your merchandise as you have already screwed up my family's xmas. I just want my $57.94 back overnight delivery. If you comply, then I will post an addendum to this complaint.
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