Usacomplaints.com » Internet & Web » Complaint / Review: Harlem Furniture - Late Xmas delivery. #262758

Complaint / Review
Harlem Furniture
Late Xmas delivery

On dec. 3 2007 i ordered a loft bed for my child for xmas from harlem furniture. I was given a delivery date in january or a choice of several other days before then. I choose dec 22 i then got a phone call on dec. 21 before i could answer the phone some one hung up but they did leave a message that they were calling to schedule a delivery date for dec. 22 and to call back to confirm it. When i did call right back to confirm i was told the item was not in stock and i could not have the item until dec. 28 when i asked to speak to a manager she told me she would have one call back but he would tell me the same thing i hung up and called back and spoke to another rep she explained to me all the parts were not in stock it does not matter if all the pieces were why was i called to confirm a date and would you tell me my furniture would be delivered and it was not even in stock you let me choose a date i did ask for something that may have not be available you gave me a choose and thanks to harlem furniture my child will be able to enjoy his xmas gift on the 28th of dec. Hey all of you ceos and executives of harlem furniture how was your childs xmas. Hope you have a happy new year also.


Offender: Harlem Furniture

Country: USA   State: New York
Site:

Category: Internet & Web

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