We purchased credit card relief services from Debt Relief Services (DRS) in February for $2095. They advertise that their services will relieve the debt and repair your credit and they advertise a money back guarantee.
We have done everything that they have instructed us to do including arbitration at a cost of $150 per account (times 3 accounts), arbitration confirmation with a law firm in California, Estella Tan Bushnell (Michael Burgess) at $425 per account (times 3 accounts), plus $350 for summons support services that we did not receive.
After talking with DRS paralegal, we were informed by him that during the arbitration process we could not legally be sued due to the fact that we were in binding arbitration with the credit card companies. However, we received 3 summonses and were instructed to call an attorney in Las Vegas that they claimed they had been working with. We did so and in order to talk to him we had to pay $100 only to have him tell us that he did not understand the legality of the argument that DRS was using.
We then called DRS and were instructed by their staff attorney to hire a local attorney to fight the 3 summonses. We have paid this attorney a total of $2000 to date and we are waiting for Michael Burgess to send us a copy of the arbitration confirmations in Federal Court. We were informed by Mr. Burgess in November that the amount DRS instructed us to send for consideration was not substantial enough and that he didn't think that they would be confirmed. We then notified DRS staff attorney and told him what Mr. Burgess said and he replied It should work, in theory. We don't remember paying for theories.
We have continually called and emailed DRS to voice our concerns and objections and have received little to no response. We feel that DRS's presentation of the services were exaggerated and over-promised and as a result we are in the same situation as before only we are out approximately $6,260 that we could have used to negotiate the debt.
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