I bought a bit of sports memorabilia from sportsmemorabilia.com for my boyfriend as a Valentines Day present. Sadly, we broke up and I was seeking to return the item for a full refund. I called their hotline and was helped by Marisa Roman. She was very understanding and helped me throughout the whole process. Marisa answered all of my questions quickly and stayed in contact with me throughout the return/refund process. I was extremely satisfied with her customer service. Thank you Marisa!
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