Complaint / review text:
On October 13 2003 I went for a consultation to add hair extensions to help improve my self esteem and image. I was asked for a deposit of $50.00 at time before appointment and also asked to sign paperwork. I was quoted around $900.00.
On October 23 2003 I had the hair extensions placed by a girl named Carly and was charged $1300.00. These extensions were supposed to last 4-6 months. Several days later they kept falling out and also noticed my scalp was drying out and itching constantly.
After several calls I would go in and Donte charged me for additional product each time and said don't come back until more extensions need to be reglued. Also Carly would keep regluing the extensions into my scalp. A few days later the extensions would fall out again and noticed now they were falling out in strands as I was talking to customers at my work. Also the extensions were used and not first quality as originally paid for.
Called Donte and complained but up to the present time has not responded to any of my complaints. Just indicated that it was over the 30 day period and there was nothing he could do.
Donte advertised in the Rep and Dex directory. I spent $1300.00 for extensions that lasted less than 2 months and totally destroyed my scalp.
It took me almost a year to recondition my scalp and hair back to normal.