Stay far away from this jewelry store... They are not reputable and will not stand behind their work.
Ed was attempting to put anchors (small spheres to stop the ring from turning) in my 1 month old $22K engagement ring and after heating it too many times split the band. He cobbled it back together and it looked horrible and left black solider residue on all of the side diamonds from overheating the ring.
When my fiance called him from a business trip to explain that 2 other jewelers refused to touch his botch job,
Ed stated he did me a favor using his platinum to fix the ring... And that it was my fault for asking him to mount the anchors. Then went on to say the only way to fix it was to laser weld it in NYC... Why wasn't that offered in the first place... instead he tried to hack it together so he could get away with damaging the ring instead of taking responsibility.
When he was told he wouldget the bill after I had it repaired he laughed on the phone stating I was an idiot.
"this is not the way a good jeweler stands behind his work".
The other jewelers that would not touch his hack job stated he did not know what the h*l he was doing "the work was so bad". Now I have to pay an attorney to resolve this headache just because anyone can call themselves a jeweler.
0 comments