Think twice about using Wirks for your move. I wish I'd gone with a competitor who smoked them in terms of their pre-sales process, but was a few hundred bucks higher in price. I made the wrong choice in trusting Wirks for my move and their handling of my belongings.
Following is a recap of my experience:
They promised that a 3rd party expert would be used to dis-assemble and re-assemble my weight machine, but the 3rd party never showed up, which left Wirks with the task of taking care of my weight machine. They failed miserably in that regard. It was a month after my move in that I was able to use my weights again.
They left numerous scratches on my newly refinished hardwood floors.
They used a different group of movers for my move-in, including one man who was probably 60 years old and weighed around 400 lbs. The problem is he could barely ascend or descend stairs, and he placed his full body weight against my brand new banister, which severely damaged it. I had to call in a carpenter to repair it... It was so bad, that he had to take the banister apart and re-assemble. This process has caused me to go back and re-do an area of my hardwood floors.
For reasons unknown to me, Wirks removed the cabinet pulls from a very nice wood media cabinet (which was entirely unecessary), then they lost them! These pulls were unique and couldn't be found in stores or online, yet Wirks left it entirely up to me to find the replacements, which I have been unable to do. This has become my problem. I contacted them again in mid Dec for assistance (twice), but they didn't respond.
I received bids from 5 different moving companies, and Wirks is the only one that doesn't provide a detail inventory list in the sales process to validate the items. Furthermore, the handwritten inventory list from their supervisor was completely illegible, so it couldn't be used to identify damaged items in the move.
The same supervisor rolled his eyes when I asked them to be careful not to scratch my floors, which they proceeded to scratch anyway.
My advice - Don't use Wirks Moving and Storage for your move. Their price might be a bit lower than the competition, but you could end up wishing your lucky stars that you'd selected another vendor for your move.
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