Contracted with United Moving and Storage to move from Orlando to Raleigh. Double-charged our credit card for a deposit, then switched us to another mover, Empire Moving Services or Empire Relocation. Empire wouldn't honor the contract, changed the weight estimate, increased the price, left items behind, didn't pick up or deliver on schedule, demanded 150% of estimate to unload and held our goods hostage for a week. They didn't weigh the load or provide us any proof of weight, wouldn't let us check off items as they unloaded, lost, damaged or broke many items, and will not honor a purchased $25,000 insurance policy. United Moving and Storage will not take action, will not respond.
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