DO NOT ORDER FROM THIS SITE unless you want your items after the day of your event! The customer service is horrible and doesn't know anything. I order my items with the expectation that my order would be shipped in 36 to 48 hours as the site stated and paid for priority shipping so that my order would arrive in time for my event. I called after not getting a shipping confirmation email after 2 days and was told that it would ship out that day. I called the next day after still not receiving the tracking information but was told that my order shipped and it would arrive by my event. Well the event is tomorrow and my order is still not here. I called once again and was told that my order shipped out today. If they did indeed send it out today that is a 6 day order processing time frame way out of the 36-48 hours they claimed on their site. With all the guarantees that I have received from this company I fully believe that my order has not been processed. What is the point of them asking the date of your event if they ship the order out one day before the event.
Now five minutes after I get off the phone and inform the lady that this order will be returned and I expect a full refund I see they sent me an email stating my order has been shipped but no tracking information is in the mail or updated on the order confirmation on their website. Now with my event in less than a day and so much to do I now have to spend the money to get more favors and probaly won't be what I want but my guest have to have something! This site is a scam.
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