In Feb, This company contacted me about a special offer for movieunlimited, netsavers, deluxe holiday.
I answer the phone and the yound Indian male inform me they have a special introductory offer for 4.95 to send my package out within 7 to 10 days. From my name & language, he realised I am an Indian and then developed a rapport with me, even talking in Hindi. Then transfered the tel line to his manager, another Indian lady.
The company apparently already have my checking account number so it seems. They know who I banked with e.T. C, so I thought to myself maybe this company is for real.
The lady was so nice in telling me about the program and answer all types of questions that I had. I finally gave in. I said okay fine I will take 4.95 and take a risk. Well they preceeding with an automation service so I guess this is for validation or something.
The recording was saying you authorize the following company blah blah to take out 4.95 for movie unlimited, 4.95 netsavers, 129.00 deluxe holidays will be your gift for completing a year with the company for vacation or something. I assume the whole package was still 4.95 and said yes to each one. The company inform me the amount will be deducted in 3 to 5 days. They deducted earlier. When I recieve my package. Oh my god people it look as if someone just type something on the computer... I was not convince this was a great deal at all. The deluxe holiday package was just a piece of paper, netsavers, I never recieved my movie package.netsavers was suppose to be a internet thing.
I look over each one and tried to contact the company to cancel all of them because of course it look fake. They said they can't refund the 4.95 only 129.00 so I was like I don't care about the 4.95 just send me back my 129.00. They inform me it takes 4 to 6 weeks to refund my money. I b*hed then, I said it took you two days to take my money you need to send my money now. They said they will submit the refund papers to manager immediately. Its now time for the refund. I don't see anything. I monitor my account closely to see if the company try to deduct any money.
They gave me the cancellation numbers but the money did not come to my account.
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