Complaint / Review
5mtl.com
Ordered a movie over a month ago, paid by Visa... My account promptly debited, the appropriate amount. I wrote twice to enquire... Still no movie, no response

I tracked down a very rare movie advertised in 5 Minutes to Live website. I ordered it, paying by Visa; my Visa was debited immediately, and I received confirmation of my order. However, after a couple of weeks, I had not received the movie or received any tracking info, so I emailed them to request to be advised of the status of my order... Another couple of weeks went by, with no movie and no response, at which point I sent another email demanding a response. 5 weeks after the inittial order, I have yet to hear a word...

Chris
Winnipeg, Manitoba
Canada