10/12/08 ordered DVD.
10/13/08 VISA charged and online order # confirmed.
11/04/08 sent an email requesting shipping information with no reply.
11/06/08 sent an email requesting shipping information with no reply.
11/10/08 left messages on business phone #.
11/12/08 tried calling again, I only get the voicemail.
11/14/08 sent an email requesting shipping information with no reply.
11/25/08 FINALLY received a reply from 5mtl:
Hello,
Apologies for the delay. Your order is processed and shipping out this week. Please allow 3-5 shipping days for arrival.
Regards,
Sam
5mtl.com
12/20/08 filed a complaint with the Better Business Bureau
01/06/09 BBB notified me that 5mtl has not responded as of this date.
01/08/09 BBB notified me that the mail sent to 5mtl was UNDELIVERABLE and is no longer in business.
5mtl sucks
Mission Hills, California
U.S.A.
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