Usacomplaints.com » Shops, Products, Services » Complaint / Review: Direct Tv - Bait and switch doesn t honor advertised specials. #485978

Complaint / Review
Direct Tv
Bait and switch doesn't honor advertised specials

I received an email from Direct TV on 16 June saying that I would receive a certificate for a free pay per view movie if I order a movie by 30 June. I ordered a movie on or about 17 June. A couple of weeks letter I received an ad in mail for another special which said if I ordered a certain amount of movies I would recieve a credit. I then emailed Direct Tv and asked them why I have not received a certificate. They replied and said they would extend the special to 30 July and if I ordered the required amount of movies I would receive a credit.??? This reply seems they were trying to back out of their initial special... Order 1 movie, get a certificate for a free movie. I replied back and attached the original advertisement and readdressed the original question. I have not heard from them since.

This may be trivial, but it seems I was baited to order a movie, and Direct Tv changed the rules of the game.

Direct TV... You are gradually losing points with your most loyal customers


Offender: Direct Tv

Country: USA
Address: DIRECTTV. COM

Category: Shops, Products, Services

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