I purchased tickets for a concert that were billed as "Floor G.A." for $140 dollars. I did not check the box that stated I would accept other tickets if these were not available. I paid a total of $323.95 and received General Admission tickets with a face value of 53 dollars apiece.
I called and stated I did not order G.A. But Floor. I was told all tickets were G.A. And that everyone would be on the floor, i. E we would all be standing on the ground. Ticketsnow had several categories of tickets for this concert with different prices and designations like GA3 or GA5. They posted a seating chart of the forum which showed assigned seating sections A, B, C, D etc. This was fraudulently misleading and misrepresentaiton.
I asked for a refund and Ticketsnow refused. I have contacted the BBB, the Attorney General's office and a company called Consumer Xchange, who is fighting to help me.
This company is completely disreputable. Any one out there up for a class action lawsuit? I see one here based on all the other comments about Ticketnow.
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