Usacomplaints.com » Miscellaneous » Complaint / Review: Ticketsnow - Vendors do not have tickets prior to selling. #529854

Complaint / Review
Ticketsnow
Vendors do not have tickets prior to selling

I purchases BCS championship tickets from ticketsnow at approx 9-930pm on 12/7/08, as soon as OU won and was heading to the BCS championship. On 12/10/08 we received an invoice stating our tickets will delivered appron 1/6/09. I immediately called and voiced a concern that if this date had been made aware to me prior to my purchase, i would have went with one of the sellers who stated tickets were in hand. At no time was i ware that the vendor ticketsnow allowed to post their tickets for sale didnt even have their tickets in hand and ready for sale. The ticketsnow agent called the vendor. The vendor assured the rep that they would have their tickets in hand and ready for shipping in the next two weeks and if they came in earlier they would ship immediately. So i waited. Two weeks went by, didnt hear anything. Called ticketsnow again, who in turned called the vendor... The vendor told the rep that i would recv the tickets in the middle of the following week. I ask
ed the rep to call back the vendor again for didnt believe they had the tickets yet. I be darn, they didnt have the tickets yet. At the end of this call, the vendor guarenteed that they would ship my tickets 1/2/09. Between the rep and i we figured since ups/fed ex was closed on 1/1 that they had to have tickets in hand by 12/31. I called 12/31.. No tickets in hand and they denied speaking with ticketsnow stating i would have my tickets shipped on 1/2/09. So as i contine with this back and forth issue, here it is 4 business days before the game and the vendor still doesnt have the tickets. So we are expected to board an airplane for florida with no tickets in hand. I told ticketsnow that they charged my cc for the tickets and was only suppose to have been done when they secured by tickets. Since the vendor doesnt have the tickets, how did they secure them. I have requested to that ticketsnow hook me with a vendor who has their tickets in hand... I am waiting to hear from a m
anager... Not corporate for when you call the 815#it goes right back to the call centers... I have a feeling i will be praying for my tickets to show up. I will let you know what happens next...


Offender: Ticketsnow

Country: USA

Category: Miscellaneous

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