Usacomplaints.com » Politics & Government » Complaint / Review: Dmv - Six Months - Now it s Too Late. #689858

Complaint / Review
Dmv
Six Months - Now it's Too Late

In December I took and passed my written test for the California DL, by the end of January I passed the driving test and I was told that due to heavy processing it might take two months to get my DL. No problem, I can wait for two months.

Three months passed, no DL - didn't worry, my temporary DL worked till April. Than even that one expiered and I started calling the DMV and I was told that my legal status is not verfied yet - after FOUR months! I was given a phone number for the DMV Legal Presence Unit and never got through, so I postponed calling until I lost my Austrian DL. Since then (about four weeks ago now) I am calling the LPU all the time.

I was told by Juanita, I simply should fax her my documents. That's exactly what I did - spent 7 $ for five pages. I called and was told she never received it. So I went to the DMV again (since I had no appointment I waited half an hour in the line, then two hours until my number was called, was 30 seconds at the window when I was told I should talk to the manager where I had to wait again for 30 minutes until finally somebody talked to me...) and they faxed my documents. I called again to make sure they got it - again, nobody received it! I called about 10 times and asked to speak to the same woman I was on the phone the first time. I was always told she's not available and she'll call me back - I never received a call back!

So today I called again - and was on the phone with Ann. She told me since my visa expieres in 60 days she can't do anything about it and she has to end the call. They can only issue me a DL if I get a new visa for at least another six months.

I paid money, took all the tests necessary and passed - and nobody took their time to work my case or inform me that they need any other documents than shown (I registered for the DL also with my SSN). I never received any call backs, my faxes never arrived and in the end there's not enough time left and I won't receive my DL AT ALL!

I feel really frustrated and I don't think it's fair that they let me go through all this, never informed me that they need some more information and then in the end it's too late and I can't get anything! I really need that DL (coming back two weeks after my J1 visa expieres with a B1 Visa for travelling with my OWN car, with an insurance policy running on this DL)!


Offender: Dmv

Country: USA
Address: Sacramento CA
Site:

Category: Politics & Government

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