I, too, was taken by this so called company. They took the $1.95 and then an addition $57.61, when I called in an effort to get my money back they sent a refund request form, I filled it out and now they have offered me $41.61 as a refund $16 for a day, a little high I think, also when I called them I asked where they were, I knew it wasn't USA from the speech of the girl on the phone but she said they were in Madera, California. I went to www.grants360.com/external/support, following is our conversation
Pep:
Hi
:
Morning
Pep:
Let me assist you with your concern but please allow me to pull up the record first.
Fine
Pep:
May I have your email address and the name of the site you subscribed please so I can pull up first your account.
:
My e-mail is, the site is Grants360
Pep:
Thank you for the information please hold while I pull up the record.
Pep:
Thank you for waiting...
Pep:
I have now your record.
Pep:
It shows that your subscription has been cancelled. You will no longer be billed after the cancellation.
I know that, but since I cancelled this subscription with 2 days times the additional $57.61 taken from me should be refunded.
Pep:
With regards to your refund, please response to the email from the refund department insisting for full refund.
:
I got the email and it appears they have me over a barrel and will only give me back $41.61, this simply isn't right, they are keeping $16 for ABSOLUTELY NOTHING
Did you hang up?
Pep:
Please response to that email insisting for full refund.
I have taken out my name that is the reason for the gaps in the transcript.
Vch
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