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Complaints mentioning96
Complaints & Reports
- Heating replacement ordered days late, family without heat through Christmas
- Technician flushed leaking water heater tank to temporarily stop leak
- Heat pump not repaired after five visits over 30 days
- Stalled repairs across air-conditioner, appliance and burst pipe claims
- Coil replacement upgrade fees of $1300 and cash out offered only $200
- Same appliance part failed three times with $60 copay each visit
- Contractor falsely reported missing liquid line driers and claim denied
- Heater claim denied as upgrade while electrician bypassed burnt wiring
- Plumber misdiagnosed shower leak causing $2500 in further water damage
- Third week without AC after repeated part delays and blower motor replacement
- Reimbursement approved by phone then reduced by service fee for no service
- Shower pan leak not covered, $60 deductible paid and no callback
- AC failed, it has been three weeks since I have filed claim
- AC claim denied as pre-existing after paying $148 service fee
- Heater broken 26 days and told to wait another 7-10 days
- Heater and water heater claims met with runaround, water heater then exploded
- Stove repair delayed weeks by wrong contractors and hour-long hold times
- Heater part not delivered for weeks despite many calls to warranty company
- Plumber reimbursement promised in the mail for months but never received
- Pipe leak claim denied after three plumbers and three wasted days