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Complaints & Reports

• Scam! This is must read! Terrible Customer Service - What they do not tell youPublished Jul 21, 2009 · Historical consumer allegation
• Christmas Package Still Not Delivered Jan. 2 After Kent ArrivalPublished Jan 2, 2009 · Historical consumer allegation
• Christmas gifts lost, order reissued and charged twicePublished Dec 17, 2008 · Historical consumer allegation
• Case of Wine Shipped to Florida Thrown Out, Claim DeniedPublished Sep 19, 2008 · Historical consumer allegation
• $800 Laptop Signed for by Someone Else, Blame DisputedPublished May 29, 2008 · Historical consumer allegation
• Package Bounced Between NJ and CT for Six DaysPublished Apr 14, 2008 · Historical consumer allegation
• Delivery Estimate Changed from 4:30 to 7:00 on WebsitePublished Mar 12, 2008 · Historical consumer allegation
• Package Never Delivered, No Tag Left at My HousePublished Feb 18, 2006 · Historical consumer allegation
• Two Shipped Computers Arrived Damaged, Claim DeniedPublished Nov 11, 2005 · Historical consumer allegation
• Next-Day Part Never Arrived, Tracked to Louisville and MemphisPublished Dec 21, 2004 · Historical consumer allegation
• Sony VAIO laptop left on wrong porch, only $100 offeredPublished Jun 23, 2004 · Historical consumer allegation
• Custom computer damaged in transit and damage claim deniedPublished May 17, 2004 · Historical consumer allegation
• Charged $23.69 for Failed Delivery and $14.11 to Return PackagePublished Mar 30, 2004 · Historical consumer allegation
• Engagement ring stolen from overnight box, only $500 offeredPublished Oct 19, 2003 · Historical consumer allegation
• Package Shipped January 16 Still Missing Two Weeks LaterPublished Jan 29, 2003 · Historical consumer allegation
• Refused Help With Heavy Box and Failed Card DeliveryPublished Jul 11, 2002 · Historical consumer allegation
• Declined insurance claims on $20,000 of Valentine's Day flowersPublished Jul 8, 2002 · Historical consumer allegation
• Lost 125 Pound Package Valued at $1000 Offered Only $100Published Feb 28, 2000 · Historical consumer allegation