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Complaints mentioning338
Complaints & Reports
- Two payments taken from checking account causing overdraft fees
- Hidden $5 monthly fee and other charges not disclosed before signing
- Protection plan ignored on service call, still charged $49.50
- Told to self-disconnect and return equipment, then sent to collections
- Unordered adult pay-per-view charges and $302 taken from bank account
- Charged $124.73 for a third receiver I never had
- Unauthorized debit withdrawals after I cancelled service
- $833.13 withdrawn from checking account over a $137 past-due bill
- Faulty installation, rising bills and hang-ups when calling to complain
- Service blocked after daughter hung up on verification call
- Repeatedly billed for equipment already returned and service shut off
- Wrong DVR equipment, missing return box and $300 debit charge
- Promised free DVR never delivered and original agreement refused
- Misleading promotional discount and unexpected first bill
- Bill nearly double the price quoted on the website
- Three unauthorized payments taken after cancellation and auto pay removal
- $200 rebate never applied and 18-month contract blocks cancellation
- Charged about $300 and sent to collections over rented receiver
- Billed $199 for returned boxes and chargeback blocks card payments
- Court TV discontinued with no bill discount after earlier channel removal