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Complaints mentioning338
Complaints & Reports
- Referral Credit Took Over Six Months to Appear
- Thieves took 700.00 out of our checking account without permission
- Charged over $125 for pay-per-view that no one ordered
- Charged $300 equipment fee for receiver removed in July
- Satellite internet upload speed far below advertised 256kbps
- Missed installation appointments caused three lost workdays and no TV
- Quoted $49.99 monthly became $187.95 bill with undisclosed fees
- Cancelled service but return boxes were late and charges threatened
- Billed after cancelling, then endless sales calls from call center
- Pause fee, $96.62 restoration charge and service shut off
- Billed for no phone line; pause cost $10 and reactivation $96.62
- Poor reception, language barrier on service calls, and costly protection plan
- Taxes charged on a protection plan I never authorized
- Promotional call promised $9 monthly and free installation, then billed
- Bill rose from $40 to $70 and cancellation fee was not disclosed
- Paid for repair plan but waited 18 days and billed disconnect fee
- Promised HD DVR purchase became rental deposit with hidden charges
- No itemized accounting of charges after $300 advance payment
- Refund from January cancellation never received despite many calls
- Sales firm posed as the provider and added unauthorized charges