I received a flyer in the mail on some great deals with Dish Network. I called the number thinking I was calling Dish Network. They answer the phone Dish Network, but THEY ARE NOT!
The flyer was from a Marketing Guru, The Elephant Group. They are hired by Dish Network to do sales for them. They peronate themselves as Dish Network and do not identify themselves as the Elephant Group.
They were advertising promotions put on by Dish Network and I was aware of them but they were also doing extra promotions not mentioned anywhere on the flyer.
They then take all of your personal info and sell it other companies, they also put you in these "extra" promotions which you have no contact info for.
I than saw on my credit card bill statement unauthorized charges to Blockbuster on line and Memeber Services. These 2 charges came to about $40 a month.
Thru MANY phone calls to Dish Network and Via Satellie (installers of the equipment) I found out all of this info. I also found out Member Services is E club. E Club and Blockbuster on line were these hidden "extra" promotions put on by the Elephant Group. Their number is not printed ANYWHERE but I was able to get it from Via Satellie. The Elephant Group also admitted selling my info to vacation package groups and they were sent to my home address.
I requested them to stop selling and sharing my personal info and I was told I did not know what I was talking about and they will continue to do so. They said they taped all of my phone calls to them and I said I never gave you permission or had knowledge of it and they started yelling at me and well we will see won't we. They are very rude and do not care because once they got your personal info there job is done with you and off to the next sucker.
I believe this is fraud and taking advantage of customers of Dish Network. I have since found out this has been going for years, Dish Network is very aware of it but they must bring them so many customers they do not care.
I have since cancelled my credit card and will be disputing these charges. I am scared of my identy being stolen from my personal info now being sold all over and out of the country.
I have sent complaint letters to the Consumer Protection of Va and did one on line for the Federal C P. I also contacted the BBB of CO but see they have about 9,000 complaints against Dish Network in the last 3 years. So I am not the only one. Where is the class action law suit?
Deanna
Spotsylvania, Virginia
U.S.A.
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