Usacomplaints.com » People » Complaint / Review: Toy r us - Toy R Us scam sells items not in stock. #888007

Complaint / Review
Toy r us
Toy R Us scam sells items not in stock

Our boy in Switching 3 tomorrow, and he desired An Electrical Wheels Jeep Storm. I bought it online to become acquired in my own local shop. Online it confirmed they'd them in-stock. I finished the purchase and waited for my verification mail, and that I was designed to obtain a minute email when it had been prepared for get. I never recived the very first mail confirming the purchase, nevertheless when I examined my banking account the cash was already removed. I sent the client support division concerning the verification, and received a resonse stating they examined in to the purchase and discovered thatthe product wasn't in-stock.

The order was ended (I'd not need gotten these details if it weren’t for that reality i approached customer support), the e-mail continued to express these were sorrry for that inconvenice, and provided me a-10% discount on my next purchase.

I might have requested them to become delivered to my house, to get a delivery charge of $135.00 (They consider $20.00 off for purchases over $100.00). The truck had been charging me $450.00 before-tax. I named to protest about this, and was subjected to to a support representative called Cindy who had been totally ineffective. She stated there have been no shops in NYC that had them, after which continued to inform me it'd consider 7 – 10 times for that $486.00 (with tax quantity) to become put-back into my bill!!! Therefore Our boy becomes 3 tomorrow, I've no “big gift” for him and that I am out the $486.00 for atleast per week which makes it difficult for me personally togo and get another thing!!!


Offender: Toy r us

Country: USA

Category: People

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