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Complaint / review / scam report
Kamal Khetan
Kamal Khetan - Sony Service Center Complaint - Mobile Software Issue

Complaint / review text:
Hello,

I am kamal Khetan working as a software developer. I am sharing with you one of my bad experiences with the Sony Services Center. My mobile having some software issue, so I decide to visit service center. They checked and declared that software problem and told me that kamal Khetan you should have to upgrade the software so the problem will be resolved so I submit my mobile and get back mobile with upgraded software but after few days again same problem. It was a new mobile and was in warranty. I visit again, they did again whole process and sadly to say again same software issue in my mobile after a few days. I did format did everything whatever I can but no results, and what I notice staff behaved strange and they didn’t provide any help. It's really bad manners. I am humbly requesting to all service centers not only SONY you should have to take care of your every single customer. Don't think you have lot's of customers. Every customer is important.

Kind Regards
kamal Khetan

Contact information:
Author: kamalkhetan


Offender: Kamal Khetan

Country: USA

Category: Mobile Phones

1 comment

Aarav Saxsena September 20, 2018 8:05 AM
Hello Kamal Khetan, So sad. I just read your review. Try to exchange if it's possible otherwise sell and buy another one. Thanks
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